Artificial intelligence (AI) is revolutionizing various sectors, and education technology (Ed-Tech) is no exception. Specifically, AI has the potential to completely revamp learning experiences, making them acceptable, adaptable, streamlined, and accessible to everyone. However, the incorporation of AI in Ed-Tech also brings several challenges and concerns that must be addressed. This article dives into how AI is changing Ed-Tech, and the ramifications of its deployment. Let's now explore some key areas where AI is impacting Ed-Tech.
Enhanced learning platforms – Gone are the days of one-size-fits-all learning. Now, AI-powered platforms can adapt content and delivery methods to individual student needs. These platforms e.g., Khan Academy, DreamBox Learning, Duolingo, Memrise, and McGraw-Hill ALEKS, analyze student interactions and performance, thus; creating personalized learning paths that cater to their learning style, pace, and preferences. Imagine an adaptive learning system that automatically adjusts the difficulty of exercises based on a student's progress, ensuring they are neither disinterested nor overburdened with the learning material. This personalized approach can foster a more effective and engaging learning environment, and further lead to better outcomes.
Automated administrative tasks – With AI-enabled tools, educators nowadays can breathe a sigh of relief. In particular, AI can significantly reduce their administrative burden by automating tasks like grading assignments, tracking student progress, and managing class schedules. Common automated grading systems like Gradescope, Coursebox, Markr, and CoGrader provide instant feedback, while AI-powered grading tools like Essay Grader & Standards Pro GPT, can even assess more complex written responses using natural language processing. This saves time and is an enabler for educators to focus on what matters most i.e., quality instruction and individual student support. Furthermore, AI can identify students who may need extra help, allowing educators to intervene promptly. More details regarding the assessment processes are discussed in the description of adaptive assessments below.
Smart content creation – Keeping educational content up-to-date and relevant can be challenging. As such, AI can assist with creating and updating content by analyzing current trends, student needs, and curriculum guidelines. Moreover, AI-enabled Ed-Tech tools can generate quizzes, summaries, and interactive content tailored to specific learning objectives. This ensures educational materials are always up-to-date and engaging. Moreover, educators can also leverage AI to design personalized study plans, further enhancing the learning experience. More specific ways of how AI can be leveraged to support smart content creation are discussed below.
Notably, the Global South is home to a wide array of languages and cultures. Traditional educational materials often fail to address this diversity, relying heavily on content and references from the Global North. AI-powered localization can bridge this gap in the following ways.
Virtual and augmented reality – With AI-powered virtual and augmented reality (VR/AR) applications, learning can go beyond textbooks. In so doing, students can embark on virtual field trips, conduct science experiments in a simulated lab, or explore historical events firsthand. For example, students in Kumasi, Ghana could take a virtual field trip to Kenya. Using VR, they can explore the savannas on the safari and visit a Masai village, all from their classroom. This immersive experience can bring Kenyan wildlife and culture to life for students in Ghana. In essence, VR can transport students to diverse locations across the globe, overcoming geographical limitations and cost barriers associated with traditional field trips. Moreover, these immersive experiences make learning interactive and memorable, fostering a deeper understanding of the subject matter.
Intelligent tutoring systems – AI-driven tutoring systems such as Autotutor, ActiveMath, and MATHia and can offer personalized assistance outside the classroom. By mimicking the support of a human tutor, these systems provide explanations, answer questions, and guide students through difficult concepts. This is particularly beneficial in subjects like math and science, where students often face challenges.
Predictive Analytics – AI can analyze data from Ed-Tech platforms to predict learning gains and identify students at risk of falling behind. By detecting patterns in student performance, AI can help educators to pinpoint students who need additional support and suggest the most effective interventions. This predictive capability can empower a proactive approach to education, and ultimately, improve overall student achievement.
AI is rapidly advancing in education technology, and its profound impact cannot be ignored. Personalised AI-driven learning tools and intelligent tutoring systems are redefining the educational experience of today's youth. AI's ability for adapting to individual needs, processing data, and making predictions could revamp education, potentially making it more effective, engaging, fair, and inclusive for students across the board. But let us not get ahead of ourselves, there are definitely some risks to consider when bringing AI into the classroom. We will dive into a few of those concerns next.
Ramifications of AI implementation in Ed-Tech
Privacy and data security
The extensive use of AI in Ed-Tech involves collecting, analyzing, and storing large amounts of student data. Consequently, this raises significant privacy and data security concerns. Ensuring that student-data is protected and used ethically is critical to maintaining trust and compliance with regulations such as the General Data Protection Regulation (GDPR), the Family Educational Rights and Privacy Act (FERPA), the EU AI Act, the Children's Online Privacy Protection Act (COPPA), the Beijing Consensus on Artificial Intelligence and Education, the OECD AI Principles, the Executive Order on Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government, UNESCO's Recommendation on the Ethics of Artificial Intelligence, the UN's Global Digital Compact, and their Landmark Resolution on Artificial Intelligence for Sustainable Development. To foster safe, secure and trustworthy AI enabled Ed-Tech tools, schools and Ed-Tech companies must implement robust data protection measures and be transparent about how they collect, store, and use student data.
Digital divide
While AI-powered Ed-Tech has the potential to enhance education, there is a risk of widening the digital divide. Students in underserved schools or regions may not have access to the necessary technology and resources to benefit from AI-driven tools. Addressing the digital divide requires ensuring that all students, regardless of socioeconomic background, have access to the technology and internet connectivity needed to use Ed-Tech effectively. This may involve investing in infrastructure, providing devices, and offering training to both students and educators.
For example, in rural Kenya, many schools lack reliable electricity and internet connectivity. To address this, initiatives like the Digischool program integrates digital technologies in primary schools. This program also includes teacher training to ensure effective use of these tools. Such efforts help bridge the gap, allowing students in remote areas to access educational resources previously unavailable to them. However, scaling these initiatives requires ongoing investment and support from various stakeholders, including governments, NGOs, and the private sector.
Bias and fairness
AI models may unintentionally reflect and amplify prejudices embedded in the training data. This can lead to unfair outcomes, especially for students from marginalised groups. What if an AI algorithm designed to personalize learning is trained on datasets that reflect historical educational inequalities? For example, Yu et al., and Adekunle report that when an AI algorithm for predicting student success was trained on historical data, it disproportionately disadvantaged students from minority backgrounds. This is because the data itself reflected existing biases in academic achievement, where students from certain demographics historically scored lower on standardized tests. The AI, unaware of these societal biases, could interpret this data as a reflection of ability rather than opportunity. Therefore, the personalized learning paths it generates might unknowingly reinforce these existing disparities, placing students from disadvantaged backgrounds at a further disadvantage. This issue is particularly pronounced in the Global South, where historical and systemic inequities are more prevalent.
Teacher training and roles
As AI becomes more integrated into education, a crucial shift will be required in how we train and support teachers. As such, teachers will need to learn how to effectively use (e.g., functionality and limitations) these tools and critically evaluate their outputs (e.g., accuracy and bias). Also, the role of teachers may shift from traditional instruction to more facilitative and supportive functions e.g., coaching. To prepare, teacher training should focus on digital and AI literacy, critical thinking, and collaboration with AI systems and other educators (e.g., share best practices and co-creating engaging learning experiences) to succeed in an AI-enhanced classroom.
Ethical considerations
The use of AI in Ed-Tech raises ethical questions regarding the extent to which AI should be involved in decision-making processes, such as grading or evaluating student performance. A crucial question educators are facing is: Should students be allowed to leverage AI writing assistants, code generators, or other tools on assignments? If so, to what extent? Establishing clear ethical guidelines and frameworks is essential to address these concerns. This includes defining the role of AI in education, setting boundaries for its use, and ensuring that human oversight is always part of the process.
Hallucinations
One of the primary challenges of AI systems, particularly those using large language models, is that they can generate incorrect or misleading information, known as hallucinations. These hallucinations can be dangerous in an educational setting, as students and teachers may unknowingly accept false information as fact. This makes human oversight crucial to validate the information output by AI, ensuring its accuracy and reliability in educational contexts.
Over-reliance on technology
There is a risk that over-reliance on AI and technology in education could undermine the development of critical thinking and problem-solving skills. While AI can enhance learning, it is important to balance its use with traditional teaching methods that encourage independent thought and creativity. Maintaining a balanced approach that integrates AI with human oversight is necessary for a holistic educational experience.
Cost and resource allocation
Implementing AI-powered Ed-Tech solutions can be costly, and schools may face challenges in allocating resources effectively. This is particularly true in the Global South, where access to reliable electricity, internet connectivity, and powerful computing resources can be limited. Running complex AI algorithms requires significant computational power, which many schools in developing countries simply may not have access to. This creates a barrier to entry and risks widening the digital divide in education. Accordingly, decision-makers must prioritize addressing these infrastructural challenges before implementing AI to ensure equitable and effective use of technology in education.
If governments focus on building robust infrastructure first, then schools can better support the implementation of AI tools, ultimately leading to meaningful improvements in educational outcomes. This approach ensures that investments in AI are sustainable and beneficial for all students, regardless of their location.
In summary, AI has the potential to significantly transform education technology by providing personalized learning experiences, automating administrative tasks, and creating innovative learning environments. However, its implementation faces significant challenges, including privacy concerns, the digital divide, bias issues, and the need for teacher training.
To harness AI's potential effectively, decision-makers must prioritize addressing infrastructural challenges and ensuring equitable access to technology. This approach will create a solid foundation for integrating AI, benefiting all students fairly. Additionally, implementing robust data protection measures, providing comprehensive educator training, and developing ethical guidelines for AI use in education are crucial steps.
Ultimately, the future of education technology lies in the responsible integration of AI, where human expertise and technological innovation work in tandem. By thoughtfully addressing the challenges and leveraging the opportunities, we can create a more effective, inclusive, and equitable education system that enhances the learning experience for all students. This balanced approach will ensure that AI serves as a powerful tool to augment, rather than replace, the irreplaceable human elements of teaching and learning.
Written by:
Kadian has a background in Computer Science and pursued her PhD and post-doctoral studies in the fields of Design for Social Interaction and Design for Health. She has taught a number of interaction design courses at the university level including the University of the West Indies, the University of the Commonwealth Caribbean (UCC) in Jamaica, and the Delft University of Technology in The Netherlands. Kadian also serves as the Founder and Lead UX Designer for TeachSomebody and is the host of ...