A Beginner's Guide to Design Thinking
A Beginner's Guide to Design Thinking

A Beginner's Guide to Design Thinking

Updated: 17 March 2021
Price: Free
Number of Sections: 14
Content length:
Delivery Mode:

Course Description

This introductory course will consist of a series of tutorials, discussion opportunities, and assessments. 

The topics covered include the following.

  1. What Is Design Thinking
    • What exactly is a wicked problem?
    • Why is Design Thinking Important?
  2. The History of Design Thinking 
    • The origins of design thinking 
  3. The Phases of Design Thinking - A Synopsis 
    • The Five Phases of Design Thinking 
  4. Building Empathy with Customers 
    • How to Empathise?
    • Understanding Customers through Empathy Maps
    • Customer Journey Maps
    • Making Sense of your User Research Data
    • Reflect, Analyse, Synthesise, and Define
  5. Define the Design Challenge 
    • What exactly is a Problem Statement/Point of View in Design Thinking?
    • How to Define your Problem Statement?
    • Space Saturation and Group
    • How Might we Questions?
    • What Happens Next?
  6. The Idea Generation Process
    • What is ideation?
    • Why is ideation significant?
    • Key idea Generation Design Methods
    • How to Organise an ideation workshop?
    • What happens next?
  7. Getting Started with Prototyping 
    • What is a Prototype?
    • Why is Prototyping Important?
    • Types of Prototypes
    • Low Fidelity Prototypes
    • High Fidelity Prototypes
    • How to Prototype?
    • Reflect, Analyse, and transition to the Testing Phase
  8. Evaluating your Designs 
    • What is user testing?
    • Why is it important to test with users?
    • When should you test with users?
    • Testing Methodologies
    • User Testing Guidelines
    • Do you stop at user testing?
  9. Summary
    • Lessons Learned from Design Thinking. 

There are no prerequisites for this course and You must enroll to download your certificate of completion. To successfully complete the course, you must complete and pass the final assignment. 


Course Objectives

At the end of this course, you will achieve the following.

  • You'll be provided with an introductory methodology to put design thinking into action.
  • Learn the skills to undertake a creative approach to problem-solving.
  • Learn how to better empathize with your customers.
  • Acquire the skills to define your problem statements.
  • Learn how to harness the power of diversity in your ideas in your work environment. 
  • Learn how to gain fresh perspectives and bring your ideas to life through prototyping. 
  • Learn the skills to effectively evaluate your prototypes.
  • Harness the skills to adequately involve your user in all stages of the design thinking process. 
  • Sharpen your competitive edge by harnessing creativity and innovation in your work environment. 

About Instructor

Kadian Davis-Owusu (PhD)
Kadian has a background in Computer Science and pursued her PhD and post-doctoral studies in the fields of Design for Social Interaction and Design for Health. She has taught a number of interaction design courses at the university level including the University of the West Indies, the University of the Commonwealth Caribbean (UCC) in Jamaica, and the Delft University of Technology in The Netherlands. Kadian also serves as the Founder and Lead UX Designer for TeachSomebody and is the host of the ExpertsConnect video podcast. In this function, Kadian serves to bridge the learning gap by delivering high-quality content tailored to meet your learning needs. Moreover, through expert collaboration, top-quality experts are equipped with a unique channel to create public awareness and establish thought leadership in their related domains.... Show more