In this course, you have explored how to apply creative thinking problem-solving strategies to design usable and innovative products and services  by:

1. Empathising - Understanding your users and their context, their needs, feelings, needs, and expectations.
2. Defining - Defining and re-working your problem statement in a customer-centered way.
3. Ideating - Coming up with a plethora of ideas in ideation workshops.
4. Prototyping - Creating tangible and testable versions of your design ideas.
5. Testing - Evaluating your design concepts with your customers.

Lessons Learned - Design Thinking is: 

• human-centered - the user and their needs are the focal points of the design.
• efficient - you can easily test the relevance and feasibility of your design concepts for e.g., through low-fidelity prototypes.
• flexible - design thinking is not always linear.
• iterative - multiple stages overlap throughout the design process. You may need to refine, redesign, and retest to design products that meet your users' needs.
• adaptive - user feedback and reflection on your findings will lead to the reframing of your problem statement.
• experimental - you'll need to run several tests before your product is ready to be released.
• collaborative - it involves teamwork and frequent dialogue and testing with your customers.
• reflective - Reflect on your findings to transition to the next stage as well as to improve your designs.
• cost-effective - low fidelity prototypes can save you time and money.
• innovative - customer insights and feedback will drive the development of innovative products and services.

I hope you enjoyed this beginner's guide to design thinking. Please share your level of satisfaction with the course by rating it.